Terms of Service

Effective Date: June 12, 2026  |  Last Updated: June 12, 2026

1. Acceptance of Terms

These Terms of Service ("Terms," "Agreement") constitute a legally binding agreement between you ("User," "Customer," "you," or "your") and Wing Snob ("Company," "we," "us," or "our"), governing your access to and use of the website located at cafe-wingsnob.digital (the "Site"), as well as all content, features, products, and services offered through the Site or our physical establishment.

By accessing the Site, placing an order online or in-person, creating an account, subscribing to communications, or engaging with any of our digital or physical services in any manner, you affirm that:

• You are at least eighteen (18) years of age, or if you are between thirteen (13) and seventeen (17) years of age, you have obtained verifiable parental or legal guardian consent;
• You have the legal capacity to enter into a binding contract;
• You are not barred from receiving services under the laws of the United States or any other applicable jurisdiction;
• All information you provide to us is accurate, current, and complete.

Your continued use of the Site after any modification to these Terms shall constitute your acceptance of those modifications. We strongly encourage you to review these Terms periodically.

2. Description of Services

Wing Snob is a food service establishment specializing in chicken wings and related food and beverage offerings. Our services include, but are not limited to:

2.1 Food and Beverage Services

We provide freshly prepared food items including chicken wings, sides, sauces, beverages, and other menu items available for dine-in, carry-out, and delivery (where applicable). Menu items, availability, prices, and hours of operation are subject to change at our sole discretion and without prior notice.

2.2 Online Ordering Platform

Our Site may offer an integrated online ordering system that allows customers to browse our menu, customize orders, select pickup or delivery options, and process payments electronically. Use of this ordering platform is subject to these Terms, as well as any supplemental terms presented during the checkout process.

2.3 Account Registration and Loyalty Programs

We may offer users the ability to register for a personal account to facilitate faster ordering, track order history, and participate in loyalty programs or promotional campaigns. Account registration may require you to provide personal information including your name, email address, phone number, and payment details.

2.4 Catering and Special Orders

Wing Snob may offer catering services for events, corporate gatherings, or special occasions. Catering inquiries are subject to separate agreements and terms that will be communicated to you at the time of inquiry. These Terms govern the general relationship between you and the Company, and any catering-specific terms supplement rather than supersede these Terms unless expressly stated otherwise.

2.5 Promotional and Marketing Communications

If you opt in, we may send you promotional emails, text messages, or push notifications regarding new menu items, special deals, limited-time offers, and other marketing materials. You may opt out of such communications at any time by following the unsubscribe instructions contained in those communications or by contacting us directly.

3. User Obligations and Prohibited Activities

By using our Site and services, you agree to use them solely for lawful purposes and in accordance with these Terms. You are responsible for ensuring that your use of the Site does not violate any applicable federal, state, or local laws or regulations.

3.1 User Obligations

You agree to:

• Provide accurate, truthful, and complete information when placing orders, creating accounts, or communicating with us;
• Maintain the security and confidentiality of your account credentials and notify us immediately if you suspect unauthorized access to your account;
• Use the Site and services only for personal, non-commercial purposes unless you have obtained our prior written consent for commercial use;
• Comply with all applicable local, state, and federal laws in connection with your use of the Site and services;
• Honor all confirmed orders and payments made through the Site;
• Treat our staff, delivery partners, and other customers with respect and courtesy.

3.2 Prohibited Activities

You agree that you will not, under any circumstances:

• Use the Site for any unlawful purpose or in a manner that violates any applicable federal, state, or local law, including but not limited to the Computer Fraud and Abuse Act (18 U.S.C. § 1030) and the CAN-SPAM Act;
• Attempt to gain unauthorized access to any portion of the Site, other users' accounts, or our internal systems or networks;
• Transmit any viruses, malware, spyware, ransomware, Trojan horses, or other malicious code that could damage, disable, overburden, or impair the Site;
• Scrape, harvest, or collect data from the Site using automated tools, bots, crawlers, or any other means without our prior written consent;
• Engage in fraudulent activities, including but not limited to submitting false orders, chargebacks without legitimate dispute, or using stolen payment information;
• Impersonate Wing Snob, our employees, or any other person or entity;
• Post, upload, or transmit any content that is defamatory, obscene, hateful, threatening, abusive, or otherwise objectionable;
• Interfere with or disrupt the integrity or performance of the Site or the data contained therein;
• Attempt to reverse engineer, decompile, disassemble, or otherwise derive the source code of the Site or any underlying technology;
• Use the Site to solicit, advertise, or promote products or services that compete with Wing Snob without prior written authorization.

We reserve the right to investigate suspected violations of these Terms and to take any appropriate action, including termination of your account, denial of service, or referral to law enforcement authorities.

4. Intellectual Property Rights

4.1 Ownership

The Site and all of its content, including but not limited to text, graphics, logos, photographs, images, video clips, audio clips, data compilations, software, and the overall design and compilation of the Site ("Content"), are the exclusive property of Wing Snob or our licensors and are protected by United States copyright, trademark, trade dress, and other intellectual property laws, including the Copyright Act (17 U.S.C. § 101 et seq.) and the Lanham Act (15 U.S.C. § 1051 et seq.).

4.2 Limited License

We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Site for your personal, non-commercial purposes in accordance with these Terms. This license does not include the right to:

• Reproduce, duplicate, copy, sell, resell, or exploit any portion of the Site or its Content;
• Modify or create derivative works based upon the Site or its Content;
• Use any data mining, robots, or similar data gathering tools;
• Download or copy account information for the benefit of another merchant or entity;
• Use the Site in any manner that competes with or harms Wing Snob's business interests.

4.3 Trademarks

The name "Wing Snob," our logo, and all related names, logos, product names, designs, and slogans are trademarks or service marks of Wing Snob or its affiliates. You may not use such marks without our prior written permission. All other names, logos, and brands appearing on the Site are the property of their respective owners.

4.4 User-Submitted Content

If you submit any content to the Site, including reviews, photos, comments, or feedback ("User Content"), you grant Wing Snob a worldwide, royalty-free, perpetual, irrevocable, non-exclusive license to use, reproduce, modify, adapt, publish, translate, distribute, and display such User Content in any media format. You represent and warrant that you own or have the necessary rights to submit such content and that it does not infringe upon the rights of any third party.

5. Payment Terms

5.1 Pricing

All prices listed on our Site or menu are in United States Dollars (USD) and are subject to change without notice. Applicable sales taxes, service fees, and delivery charges will be calculated and displayed at checkout prior to the finalization of your order. You are responsible for all charges incurred in connection with your order, including applicable taxes and fees.

5.2 Payment Methods

We accept various forms of payment as indicated on the Site, which may include major credit cards, debit cards, and other electronic payment methods. By providing payment information, you represent and warrant that you are authorized to use the designated payment method and that the information you provide is accurate and complete.

5.3 Order Confirmation

An order confirmation does not constitute our acceptance of your order. We reserve the right to accept, modify, or cancel any order at our sole discretion. In the event of a cancellation, we will promptly refund any amounts charged to your payment method for the cancelled order.

5.4 Refunds and Returns

Due to the perishable nature of food products, all sales are generally final once an order has been prepared. If you believe your order was incorrect, incomplete, or defective, please contact us within a reasonable time after receipt of your order. We will review your concern and, at our sole discretion, may offer a replacement, store credit, or refund. Any disputes regarding charges must be reported to us directly before initiating a chargeback with your financial institution.

5.5 Third-Party Payment Processors

We may use third-party payment processors to handle transactions. Your use of these payment services may be subject to the respective terms of service and privacy policies of those third-party processors. Wing Snob is not responsible for the security or privacy practices of third-party payment processors.

6. Disclaimers and "As-Is" Basis

6.1 No Warranties

THE SITE AND ALL CONTENT, PRODUCTS, AND SERVICES PROVIDED THROUGH OR IN CONNECTION WITH THE SITE ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, WING SNOB EXPRESSLY DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:

• IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT;
• WARRANTIES THAT THE SITE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS;
• WARRANTIES REGARDING THE ACCURACY, RELIABILITY, COMPLETENESS, OR TIMELINESS OF ANY CONTENT ON THE SITE;
• WARRANTIES THAT ANY DEFECTS IN THE SITE WILL BE CORRECTED.

6.2 Food and Allergen Disclaimer

Wing Snob makes reasonable efforts to provide accurate information regarding menu items, ingredients, and potential allergens. However, we cannot guarantee that any food item is completely free from allergens, cross-contamination, or other dietary concerns. Our kitchen facilities handle common allergens including but not limited to peanuts, tree nuts, dairy, eggs, wheat, soy, fish, and shellfish. If you have severe food allergies or dietary restrictions, please inform our staff prior to ordering and consult with us directly regarding your specific needs. Wing Snob is not liable for any allergic reactions or adverse health effects resulting from consumption of our food products.

6.3 Nutritional Information

Any nutritional information provided on the Site or in our physical location is estimated and may not be precisely accurate due to natural variations in ingredients, preparation methods, and portion sizes. Such information is provided for general reference only and should not be relied upon for medical, dietary, or health-related decisions.

6.4 Third-Party Links

The Site may contain links to third-party websites or services. These links are provided for your convenience only, and we have no control over the content or practices of those third-party sites. Wing Snob makes no representations or warranties about the accuracy or reliability of any third-party content. Access to any third-party site through our Site is at your own risk.

7. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE FEDERAL AND STATE LAW, INCLUDING THE UNIFORM COMMERCIAL CODE AS ADOPTED IN THE RELEVANT STATE, IN NO EVENT SHALL WING SNOB, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, LICENSORS, OR SERVICE PROVIDERS BE LIABLE FOR ANY:

• INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES;
• LOSS OF PROFITS, REVENUE, DATA, BUSINESS, GOODWILL, OR ANTICIPATED SAVINGS;
• PERSONAL INJURY OR PROPERTY DAMAGE ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE SITE OR SERVICES;
• ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SERVERS OR ANY PERSONAL INFORMATION STORED THEREIN;
• ANY BUGS, VIRUSES, TROJAN HORSES, OR SIMILAR ITEMS THAT MAY BE TRANSMITTED TO OR THROUGH THE SITE BY ANY THIRD PARTY;
• ANY ERRORS, INACCURACIES, OR OMISSIONS IN ANY CONTENT OR INFORMATION PROVIDED THROUGH THE SITE.

IN ALL CASES, WING SNOB'S TOTAL CUMULATIVE LIABILITY TO YOU FOR ANY CLAIM ARISING FROM OR RELATED TO THESE TERMS OR YOUR USE OF THE SITE OR SERVICES SHALL NOT EXCEED THE GREATER OF: (A) THE TOTAL AMOUNT YOU PAID TO WING SNOB IN THE NINETY (90) DAYS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED DOLLARS ($100.00 USD).

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN WARRANTIES OR LIABILITY, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. IN SUCH CASES, WING SNOB'S LIABILITY SHALL BE LIMITED TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW.

8. Indemnification

You agree to defend, indemnify, and hold harmless Wing Snob and its respective officers, directors, employees, agents, licensors, suppliers, successors, and assigns from and against any and all claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to:

• Your violation of these Terms or any representation, warranty, or agreement referenced herein;
• Your violation of any applicable law, rule, or regulation, including consumer protection and food safety laws;
• Your use or misuse of the Site, its Content, or our services;
• Your User Content or any content you transmit through the Site;
• Your infringement of any third party's intellectual property, privacy, or other rights;
• Any claim that your use of the Site caused damage to a third party;
• Your fraudulent, negligent, or wrongful conduct in connection with the Site or our services.

Wing Snob reserves the right to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you agree to cooperate fully with Wing Snob in asserting any available defenses. You agree not to settle any such matter without the prior written consent of Wing Snob.

9. Governing Law and Jurisdiction

These Terms of Service and any dispute or claim arising out of or in connection with them, their subject matter, or their formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of the United States of America and the applicable state law of the state in which Wing Snob's principal place of business is registered, without regard to its conflict of law provisions.

To the extent that any dispute is not subject to mandatory arbitration as described below, you irrevocably consent to the exclusive jurisdiction and venue of the state and federal courts located in the applicable jurisdiction of our principal place of business for the resolution of any such disputes. You waive any objection to the laying of venue of any such legal proceeding and agree not to plead or claim that such proceedings have been brought in an inconvenient forum.

Wing Snob's operations and services are also subject to applicable United States federal laws, including but not limited to the Federal Trade Commission Act (15 U.S.C. § 41 et seq.), the Food Safety Modernization Act (FSMA), the Americans with Disabilities Act (ADA) as it applies to digital accessibility, and any applicable state-level consumer protection statutes.

10. Dispute Resolution

10.1 Informal Resolution

Before initiating any formal dispute process, you agree to first contact Wing Snob in writing at [email protected] and describe your dispute, the relief you are seeking, and your contact information. We will attempt to resolve your concern informally within thirty (30) days of receipt. If we are unable to resolve the dispute informally within that period, either party may proceed to binding arbitration as described below.

10.2 Binding Arbitration

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT.

Any dispute, controversy, or claim arising out of or relating to these Terms, or the breach, termination, or validity thereof, that cannot be resolved informally shall be resolved by binding individual arbitration administered by the American Arbitration Association ("AAA") in accordance with its Consumer Arbitration Rules, which are available at www.adr.org. The arbitrator's award shall be final and binding, and judgment on the award rendered by the arbitrator may be entered in any court having jurisdiction.

10.3 Class Action Waiver

YOU AND WING SNOB AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, OR REPRESENTATIVE ACTION. Unless both you and Wing Snob agree in writing, no arbitrator or judge may consolidate more than one person's claims or otherwise preside over any form of representative or class proceeding.

10.4 Exceptions to Arbitration

Notwithstanding the above, either party may seek emergency injunctive or other equitable relief from a court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of a party's intellectual property rights, confidential information, or other proprietary rights. Such a request for relief shall not constitute a waiver of the obligation to arbitrate.

10.5 Arbitration Costs

The costs of arbitration, including the arbitrator's fees, shall be allocated in accordance with the AAA Consumer Arbitration Rules. If Wing Snob initiates arbitration against you, we shall pay all arbitration costs. If you prevail in arbitration, you may be entitled to an award of attorneys' fees in accordance with applicable law.

11. Term and Termination

11.1 Term

These Terms shall remain in full force and effect for as long as you access or use the Site or any of our services. Certain provisions of these Terms that by their nature should survive termination shall so survive, including but not limited to ownership provisions, warranty disclaimers, indemnification obligations, and limitations of liability.

11.2 Termination by Wing Snob

Wing Snob reserves the right, at its sole discretion and without prior notice or liability, to:

• Suspend or terminate your account and access to the Site or services if we believe you have violated these Terms or any applicable law;
• Refuse service to any individual or entity at any time for any lawful reason;
• Discontinue any feature, service, or portion of the Site at any time;
• Terminate the Site entirely or substantially modify its content or functionality.

11.3 Termination by You

You may terminate your account at any time by contacting us at [email protected] and requesting account deletion. Termination of your account does not relieve you of any obligations incurred prior to termination, including payment for completed orders or any indemnification obligations that have already arisen.

11.4 Effect of Termination

Upon termination of these Terms for any reason: (i) all licenses granted to you under these Terms will immediately terminate; (ii) you must cease all use of the Site and its Content; and (iii) any outstanding obligations, including payment obligations, will survive termination and remain enforceable.

12. Changes to Terms

Wing Snob reserves the right to revise, amend, or replace these Terms at any time in its sole discretion. When we make material changes to these Terms, we will update the "Last Updated" date at the top of this page. In some cases, we may also notify you via email or a prominent notice on our Site, though we are not obligated to do so for every change.

Your continued access to or use of the Site or our services after the posting of revised Terms constitutes your binding acceptance of those changes. If you do not agree to the revised Terms, your sole remedy is to discontinue use of the Site and services and, if applicable, to close your account. We encourage you to review these Terms periodically to stay informed of any updates.

Changes to these Terms will not apply retroactively to disputes or claims that arose prior to the effective date of the updated Terms unless mutually agreed upon in writing by both parties.

13. Severability

If any provision of these Terms is found by a court of competent jurisdiction or an arbitrator to be invalid, illegal, unenforceable, or in conflict with applicable law, such provision shall be modified to the minimum extent necessary to make it valid and enforceable, or if modification is not possible, it shall be severed from these Terms. The remaining provisions of these Terms shall continue in full force and effect and shall not be affected, impaired, or invalidated by the severance of such provision.

The invalidity or unenforceability of any provision in one jurisdiction shall not affect its validity or enforceability in any other jurisdiction, nor shall the invalidity or unenforceability of any provision affect the validity or enforceability of any other provision of these Terms.

14. Additional Legal Provisions

14.1 Entire Agreement

These Terms, together with our Privacy Policy and any other legal notices or agreements published by Wing Snob on the Site, shall constitute the entire agreement between you and Wing Snob concerning your use of the Site and services and supersede all prior or contemporaneous agreements, representations, warranties, and understandings with respect to the Site and its contents or the services, products, or information provided by or through the Site.

14.2 No Waiver

The failure of Wing Snob to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision unless acknowledged and agreed to by Wing Snob in writing. A waiver on any one occasion shall not be construed as a bar to or waiver of any right or remedy on any future occasion.

14.3 Assignment

You may not assign, transfer, or sublicense any of your rights or obligations under these Terms without our prior written consent. Wing Snob may freely assign, transfer, or delegate any rights or obligations under these Terms without restriction, including in connection with a merger, acquisition, reorganization, or sale of all or substantially all of our assets. Any purported assignment by you in violation of this section shall be null and void.

14.4 Force Majeure

Wing Snob shall not be liable for any delay or failure to perform any obligation under these Terms to the extent such delay or failure is caused by circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, pandemics, government actions or restrictions, labor strikes, supply chain disruptions, cyberattacks, or failures of third-party service providers.

14.5 Notices

All notices, requests, demands, disclosures, or other communications required or permitted under these Terms shall be in writing and directed to Wing Snob at the contact information provided in Section 15 below. Notices to you may be provided via the email address associated with your account or through a prominent notice on the Site.

14.6 Electronic Communications

By using the Site and our services, you consent to receive communications from Wing Snob electronically, including via email or through notices posted on the Site. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing, to the extent permitted by applicable law, including the Electronic Signatures in Global and National Commerce Act (E-SIGN Act, 15 U.S.C. § 7001 et seq.).

14.7 Headings

Section headings used in these Terms are for convenience of reference only and shall not affect the interpretation or construction of any provision hereof.

14.8 Relationship of the Parties

Nothing in these Terms shall create or be deemed to create any partnership, joint venture, employment, franchise, or agency relationship between you and Wing Snob. You have no authority to bind Wing Snob in any respect whatsoever.

15. Contact Information

If you have any questions, concerns, complaints, or comments regarding these Terms of Service, your rights as a consumer, or our products and services, please do not hesitate to contact us using the information below. We are committed to addressing your inquiries promptly and professionally.

For consumer protection concerns, you may also contact the following regulatory authorities:

• Federal Trade Commission (FTC): www.ftc.gov — for issues related to unfair or deceptive trade practices under the FTC Act (15 U.S.C. § 41 et seq.);
• Consumer Financial Protection Bureau (CFPB): www.consumerfinance.gov — for concerns regarding payment processing and financial services;
• Your state's Attorney General Office — for state-level consumer protection concerns.